Bank of America Corp. is rolling out its virtual financial assistant Erica to all of its 25 million mobile customers over the next few weeks. Erica is artificial intelligence-driven, and helps Bank of America (NYSE: BAC) app users access balance information, transfer money between accounts, send money with Zelle and schedule meetings at financial centers. Customers can interact with Erica via voice commands, texting or touch. “Everything we do is based on what we hear from our clients: how they…
from https://www.bizjournals.com/baltimore/news/2018/05/22/bank-of-america-rolls-out-ai-assistant-erica-to.html?ana=RSS&s=article_search
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