Among four major Maryland insurers in the 2016-2017 market, Kaiser Permanente members reported the highest satisfaction rate of 79.4 percent.
from http://www.bizjournals.com/baltimore/news/2017/06/09/kaiser-permanente-tops-in-maryland-for.html?ana=RSS%26s=article_search
via http://baltimorecheckbook.tumblr.com/post/161626953752
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