PNC Bank, M&T Bank and BB&T Bank ranked in the top three among financial institutions in Maryland with a presence in the Baltimore region for customer satisfaction, a recent J.D. Power survey found. The J.D. Power 2019 U.S. Retail Banking Satisfaction Study, which ranked banks on a zero to 1,000-point scale, says that record high innovation and customer service improvements have left consumers with a higher sense of satisfaction. Only 4 percent of customers switched banks in the last year, the…
from https://www.bizjournals.com/baltimore/news/2019/05/03/j-d-power-study-ranks-baltimore-banks-for-customer.html?ana=RSS&s=article_search
via https://baltimorecheckbook.tumblr.com/post/184625793012
No comments:
Post a Comment