As millennials move into leadership positions, the antiquated thinking that all technology-related activities must go through IT draws impatience from employees who live in an instant gratification world.
from https://www.bizjournals.com/baltimore/news/2019/03/15/help-desk-is-your-it-department-keeping-pace-with.html?ana=RSS&s=article_search
via http://baltimorecheckbook.tumblr.com/post/183471861177
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