Tuesday, March 20, 2018

Meet Erica: Bank of America's latest strive into artificial intelligence

“Good morning, Michelle! How can I help you?” This is the message that appears on Bank of America Corp. (NYSE: BAC) Head of Digital Banking Michelle Moore’s smartphone when she accesses the company’s latest artificial intelligence tool: virtual financial assistant Erica. Erica is accessible through BofA’s mobile app and was just launched as a pilot to customers in Rhode Island last week. The virtual assistant can help app users access balance information, transfer money between accounts, send…



from https://www.bizjournals.com/baltimore/news/2018/03/20/meet-erica-bank-of-americas-latest-strive-into.html?ana=RSS&s=article_search
via http://baltimorecheckbook.tumblr.com/post/172065879182

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